Popular Questions
What Services do you provide?
Choice Senior Home Care provides personal assistance, companion care, personal care, memory/dementia/Alzheimer's care, hospice supportive care, meal preparation, light house work, laundry, medication reminders, errands, appointments and grocery shopping.  Our goal is to help seniors age safely and with dignity and respect. Learn more about Services
Can I talk to someone After Regular Office Hours?
Yes.  Support by phone is available 24 hours a day, 7 days a week. Whenever you call, rest assured your needs will be attended to.
Does CSHC Provide Services in Assisted Living or Memory Care Facilities?
Yes. People sometimes discover that the assistance provided in a facility is not sufficient enough to enable them to remain independent or well engaged. Alzheimer’s disease and other forms of dementia can affect every aspect of a person’s life. Our dependable caregivers care for clients with Alzheimer’s in a compassionate manner in all stages of the disease. We understand that routine and familiarity are important and are prepared to handle the changing moods and behaviors that can accompany the disease.
Do you monitor Care Professionals quality of care?
Yes.  Being a smaller agency makes this a lot easier!  Our Care Pros use an online care entry to capture daily information and services.   The log is regularly reviewed to ensure a high level of care.  We also want your feedback, so regular communication is important to us. Learn more about our caregiver qualifications & expectations.
If I am finding care for a loved one, can you provide updates on their wellbeing?
Yes. Our care professionals use Honor Care Network software to communicate about each shift.  Families have on line access to this information daily and can receive an email after each shift.
Will Long Term Care Insurance Pay for home care?
Yes.  All policies are different, and has different qualifications.   For example, some insurance companies will require an assessment by their agent.  We work with families through this process.
What does “aging in place” mean?
Aging in place refers to the ability of any person to grow old in their own home or that of their family.
How Quickly Can Home Care Start?
Generally, our home care can start in 48 hours.
How do I start Home Care with Choice Senior Home Care?
Contact Kimberly McQuarrie (734) 604-0599 or Stacey Frisinger (517) 304-3069. We provide a free, no obligation consultation and in home assessment. We then identify care professionals who have the skills, compassion and availability to assist you.
How Much Do Services Cost?
The cost varies if care is for one person, a couple, level of care and number of hours.  For example, we provide 24 hour care at a reduced rate.  After a consultation, we’ll be able to provide you with a quote for pricing on services.
What are your care professionals’ qualifications?
Our care professionals are thoroughly screened.  Each care professional has at least 3 verifiable references, a national criminal background check and a national driving license check, TB testing and drug testing. Each care professional has a minimum two years of professional caregiving experience, and has completed additional training courses in senior home care. Learn more about our caregiver qualifications & expectations.
Do you have enough care professionals to help if my regular care pro is unavailable?
Yes.  This is one of the benefits of using our agency. Our Care Pros are powered by Honor and we have a large pool of care pros to contact if your regular Care Pro is unavailable. Learn more about our caregiver qualifications & expectations.
Do I need to sign a service agreement or contract?
Yes.  You will be asked to sign a service agreement and payment authorization which describes our services, fee, guidelines and policies. There is no long term commitment.  You can end services with 2 weeks’ notice.
Do you have a minimum number of hours required per visit or week?
Yes.  We have a 4 hour per visit minimum, and we have a 12 hour per week minimum.  This allows us to provide consistent, reliable home care.